Order Processing Timetable(GMT + 8 Beijing time)

Deposit & Withdrawal

Cryptocurrencies
E-currencies
(Abnormal Orders)

Working Day

Processing Time

  • Monday to Friday ( Beijing time 9:00-18:30)

    Within 2 hours

  • Monday to Friday ( Beijing time 18:30-22:00 )

    Processed at Beijing time 22:00( if orders after 22:00 processed at 9:00 next day)

  • Sat.& Sun.

    Orders processed at 22:00 on the same day

Wire Transfer
  • Monday to Friday ( Beijing time 9:00-18:30)

    T + 5

  • Monday to Friday ( Beijing time 18:30-22:00 )

    T + 5

Contact Details:

Tel:+0755 2224 8883-805      400-965-8008

Tel:+00852 39622525

Fax:+86 755 22248880

Email:service@epay.com

Wechat

QQ

Office Address

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*[1]: Website Epay.com and E-wallet services are owned by Epay Global Limited, but Bitcoin and digital currency service are provided by Bitfinex.

*[2]: Bank remittance and Currency Exchange service on Epay.com are provided by Epay Limited (Hong Kong);

Bitcoin or other similar virtual commodities are not "money" and do not fall within the regulatory regime administered by the Customs and Excise Department of HongKong.

An MSO licence granted by the Customs and Excise Department of HongKong does not give any form of approval or recognition to a business related to Bitcoin orsimilar virtual commodities.