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FAQ illustration
How to withdraw Epay balance to bank account?

Yazar

Yayınlanma Zamanı2026/02/09

Paylaş:

After logging into the authenticated Epay account:

Step 1: Click on "Pay out" on the homepage / "Pay out" in the left list → Single Pay - out, and you can directly jump to the order page.image.png

Step 2: Enter the remittance amount and select the remittance currency.

Step 3: Select the receiving currency, country or region, and user type.

Step 4: Select the payment method: Local transfer. Choose any channel, confirm the acceptability of exchange rate, handling fee, etc., and then click the next step.

Note: All supported channels/currencies are displayed in the system.

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Step 5: Select the existing recipient/payee information, or add new recipient/payee information. Click "Next".

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Step 6: After confirming that the basic order information is correct, enter the payment password and Google verification code.

Attention:Please carefully check the recipient's information. In case of a return due to incorrect information, charges will be incurred.

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If you encounter any problems during the operation, you can click on "We Are Here" at the bottom right of the page to contact the online customer service, or send an email to service@epay.com or epayservice@epay.com. We will assist you in resolving the issue!

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