step 1：After logging into your Epay account, click on the "KYC Verification" on the homepage to start the verification process, or move the mouse to the bottom left corner of the homepage labeled "Unverified", and then click on "Verification Center" to enter the verification interface.

step 2：For personal accounts, please click on [Personal Authentication]. For enterprise accounts, please click on [Enterprise Authentication]. Select the country/region, and then click on "Start Authentication".

• When you want to make a remittance using your company's bank account, you must register an enterprise account - only enterprise Epay accounts can apply for multi-currency bank accounts and API payment functions.

• During the account registration process or after the authentication is completed, changing the account type is not supported.

• Nationality refers to the individual's nationality or the country where the enterprise is located.

step 3：Prepare and provide different materials as required, ensuring they are genuine and clearly visible.

During this process, if you need to modify the certification type and country, please click "Return", and then follow the steps as shown in the following figure.

step 4： Scan the QR code with your browser, or enter the link via the email link to start the facial recognition process. Please complete the verification within the specified time.

During this process, if you need to modify the certification type and country, please click "Return", and then follow the steps as shown in the following figure.

After confirming that all necessary information has been filled in, please click on "Submit" at the end.

The review result will be updated in the [Certification Center] within 2 working days after the application is submitted, and you will be informed via email. Please be patient and check your inbox!

During the certification review process, it is not possible to modify information or submit documents. If necessary, please do it after the certification application is rejected.

If you encounter any problems during the operation, please click the "We Are Here" button at the bottom right of the page to contact the online customer service, or send an email to service@epay.com or epayservice@epay.com. We will assist you in resolving the issue!