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What documents do I need to prepare for Epay personal account authentication ?

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Release Time:2025/10/21

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1)Identity document: National ID card, Passport,Driving licence.

2)Address document: bank statement or utility bill (water/gas/electricity bill) issued within 3 months for address proof, which contains your name&address in English.

3)Your Face+ID document photo


Help & FAQs
  • Do I need authentication before I withdraw to bank?
  • What should I do if I cannot upload the certification documents normally?
  • What is the difference between personal account and company account?
  • How to submit Account authentication application?
  • What documents do I need to prepare for Epay personal account authentication ?
  • What documents do I need to prepare for Epay company account authentication ?
  • What documents are required to verify an Epay business account for a Hong Kong company?
  • When will my application be approved?
  • My authentication was rejected,What happenned?
  • Can I modify the authentication type/authentication information?